Rishma Mendhekar

Mentra

Autistic job seekers and recruiters are failing to find

each other. How can our hiring platform bridge this gap?

MY ROLE

UX design lead

UI designer

METHODS

DELIVERABLE

TIMELINE

Onboarding flow that

collects information

about accommodations

and accomplishments.

August 2019 - present

Sketching

Wireframing

Interactive Prototyping

THE BREAKDOWN

To understand the nuances of the job

search process for autistic adults,

we spoke to autistic self advocates and vocational center staff. We split up the job search process into a four-step framework, each step at which an autistic job seeker can face challenges.

 

On top of that, recruiters that are looking for autistic candidates find them far and few in between. 

1 - SEARCH

"Even if I have the skills for the job, complex, hard-to-navigate systems make it hard to find the right position."

3 - INTERVIEW

"Interviewers often do not know how to accommodate autism and judge candidates for their weakness rather than their strengths."

4 - ON THE JOB

"Employers are not aware of accommodations for autistic employees, which prevents me from doing my best work."

2 - APPLY

"Once I find the right position, it’s difficult to apply to similar ones because titles and requirements are labelled differently."

BRIDGING THE GAP

We developed a step-by-step on boarding flow for autistic job seekers to generate a holistic employment profile. Based on the questions asked during onboarding, recruiters will be able to understand a candidate’s career interests and accommodations through a generated resume.

The onboarding questions were developed with the help of neurodiverse job seekers and leaders at vocational centers in Atlanta.

I designed the step-by-step flow keeping in mind the need for simple and understandable chunks of information. Through iterative testing, I refined the selection method and wording of questions and answers. 

WHAT NEXT?

Once a candidate completes the onboarding process, they are eligible for any job on Mentra without having to complete extra application materials. Recruiters reach out to candidates based on system-generated matches for open positions.

We are currently conducting exploratory studies with recruiters and hiring managers to understand how Mentra can address their needs and workflows. If you're interested in taking part, please reach out to me here or on LinkedIn.

© 2020 by Rishma Mendhekar